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“You thought you were slick, but I got you.We have been serving the Reno, NV region for a long time and have a wide variety of experience in auto repair and mobile mechanic services. Guerrero had a message for the mechanic who she said ripped her off: “I got you,” Guerrero said. They primarily cheat women because they think we don't know.” 'It really makes me angry that these mechanics are taking advantage of women. “I ended up writing a book because I wanted to share all this knowledge with people,” Guerrero said. She even enrolled in auto repair classes and is educating others through an e-book she wrote, named, “Exposed: Auto Repair's Dirty Little Secrets to Rip You Off!” “I really got taken.”īut Guerrero battled to get her money back from the mechanic and won. “When I think about it now I feel like a fool,” Guerrero said. What should have been an $80 battery replacement suddenly became a very expensive problem for Guerrero. After he supposedly fixed it, it wouldn't start.” “And the only reason I busted him was because my car wouldn't start two days after I picked it up. “He ended up wanting to charge me about $1,000 for services, and it turns out all my car needed was a battery,” said Guerrero. She said that was all the mechanic needed to know, to take her for a ride. Marty Guerrero, 50, of Los Angeles, admitted she didn’t know anything about cars when she took her red Mustang into a mechanic when it wouldn’t start.

I honestly don’t understand what they expect out of the car if they don’t know anything about it.”

#AUTO MECHANIC NEAR ME HOW TO#

'They don’t know how to open the hood half the time.

“People don’t read the owner’s manual,' he said. Try to find a reputable shop that you can build a relationship with, and they will take care of you, and that’s key.”Īlso, he added, just read the owner’s manual. spring you up for all this stuff, go find another shop,” he said. BONUS: How to Avoid Being Ripped Offtext:“If you go to a shop, and they. So basically, all you had to do was plug it back in and you’d be fine.” If you came home and your lamp wasn’t working and you realized, ‘Hey, somebody unplugged it from the wall,’ you wouldn’t go out and buy a new lamp. “And plugging it back in should have the solved the problem. “The light was definitely on because of the sensor,” Mendola said. For that $190 fix, a “20/20” hidden camera video showed the mechanic just sprayed and rinsed the outside of the engine. He then offered to take the sensor apart and fix it for $190. He recommended a fuel system cleaning for $99.Ī mechanic in New York also fixed the cord problem quickly but told our producer she needed to replace the entire mass air flow sensor, a cost of more than $300. The manager at a different repair shop in New Jersey also just plugged the cord back in, but then told our producer the light was on because the mass flow sensor needed to be cleaned. One repair shop in New Jersey fixed the cord issue in 15 minutes without even charging our producer - though ABC News' expert mechanic say it would be reasonable to charge between $50-100 to diagnose the problem. Both Fordin and Mendola deemed the car perfectly fine otherwise. Before heading out undercover, “20/20” had expert mechanic Audra Fordin purposefully unplug a cord to disconnect the mass airflow sensor in the engine of a “20/20” producer’s car, something that would be quickly detected and easy to fix. “20/20” put the “idiot light” tactic to the test.

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“Guys kind of have the phrase where every code deserves a part.” “The check engine light will direct you to a failure code,” he said. Jacking Up Repairs Based off the 'Idiot Light'text:One of the most common, and profitable, ways to jack up a repair bill is exploiting fears over the “check engine” light, affectionately known by some in the trade as the “idiot light,” Joe said. “And you would never know because you couldn’t go get it.” “Some are difficult to change, and it’s real easy to charge for it and not put it in,” he said. Billing for Work That Was Never Donetext:Joe said it’s not unusual for mechanics to bill for work they don’t even perform, such as saying they installed a new air filter without actually touching it.

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